Thank you for purchasing from FENDSKART. This Digital Warranty Card outlines the terms and conditions governing the warranty coverage of the product you have purchased.
1. Warranty Coverage
- This warranty applies only to products sold via our platform (www.fendskart.com) and is valid only for the original purchaser.
- Warranty coverage is based on the manufacturer’s terms and may vary from product to product.
- Warranty typically covers manufacturing defects only (hardware issues, non-functional components, etc.).
2. Warranty Duration
- The warranty duration is as per the manufacturer’s policy unless otherwise specified at the time of purchase.
- Start date of warranty: From the date of delivery/invoice issued by Fendskart.
3. Exclusions
This warranty does not cover:
- Physical damage, water damage, burns, cracks, or product misuse.
- Issues due to unauthorized repairs, modifications, or accessories not recommended by the manufacturer.
- Consumable parts such as batteries, cables, or accessories unless covered under OEM warranty.
- Software issues, including OS corruption or third-party app malfunctions.
4. Service & Support
- Fendskart is a reseller, not the original manufacturer. All warranty claims are subject to verification and acceptance by the original brand/manufacturer.
- Service or repair under warranty will be provided at authorized service centers of the brand.
5. Claim Procedure
For any warranty claim, please provide:
- Original Invoice (Digital Copy accepted).
- Product Serial/IMEI number.
- Photos/videos showing the issue (if applicable).
Submit claims through support@fendskart.com or visit the manufacturer’s service centre directly.
6. Limitation of Liability
- Fendskart shall not be liable for any indirect or consequential loss, including data loss, time loss, or damages resulting from product malfunction.
- Our liability is strictly limited to replacement, repair, or refund (as applicable and per policy).
7. Return to Seller (if applicable)
- In cases where Fendskart provides replacement warranty (e.g. 7-day/10-day seller warranty), the defective product must be returned in original packaging with all accessories.
- Once the return is validated, a replacement or refund will be processed as per Fendskart return policy.
8. Modifications
- Fendskart reserves the right to update or modify the warranty terms without prior notice. Please review the terms periodically.